1. Introduction & Scope

LHM Companies ("LHM," "we," "us," or "our") is a hospitality management and investment company overseeing hotels, restaurants, and related services. This Privacy Policy explains how we collect, use, and protect personal information from:

• Hotel guests and reservation holders

• Property owners, investors, and partners

• Job applicants and employees

• Vendors and service providers

• Visitors to www.lhmcompanies.com

By using our website or providing your information to us, you agree to this Policy.

2. Information We Collect

We collect personal information relevant to our business relationships, including:

Guest & Booking Data — Name, contact details, payment information, reservation details, stay preferences, and loyalty program numbers.

Owner & Investor Data — Name, business entity details, contact information, and financial/payment details.

Employment & Application Data — Résumés, work history, education, references, and identification documents.

Technical & Website Data — IP addresses, device information, and analytics data collected via cookies and similar tools.

We may collect this data directly from you, via hotel brand systems (Hilton, Marriott, Hyatt, IHG, etc.), or through third-party booking platforms (Expedia, Booking.com, etc.).

3. How We Use Personal Information

We use the information we collect to:

• Manage hotel bookings, stays, and guest services

• Process payments and send confirmations or receipts

• Administer owner/investor communications and payments

• Process employment applications and manage personnel records

• Comply with brand standards, legal requirements, and regulations

• Improve our services and website experience

4. Booking Engines, Hotel Brands & Third Parties

LHM Companies operates hotels under various international brands. When you book a stay or join a loyalty program, your information may be shared with that brand’s central reservation and management systems. Each brand maintains its own privacy policy, which will also apply to your booking.

5. Disclosure & Sharing of Information

We may share personal information with:

• Hotel brands and booking platforms to manage reservations

• Service providers such as payment processors, IT support, and marketing agencies

• Regulators, law enforcement, or legal advisors when required by law

We do not sell guest or investor personal information for monetary gain.

6. Cookies & Tracking

Our website uses cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You may adjust your browser settings to block cookies, but some features may not work properly.

7. Security

We implement reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described above or as required by law, brand contracts, or business needs.

9. Your Rights & Choices

Depending on your location, you may have rights to access, update, or delete your personal information, or to opt out of certain data uses. To exercise these rights, contact us using the details below.

10. Contact Us

For privacy-related questions or requests, contact:

LHM Companies

20755 Williamsport Pl Ste 290, Ashburn VA 20147
+1 (571) 487-9161
info@lhmcompanies.com